Phone caller recorded swearing at a East of England 999 handler

A 999 caller has been recorded issuing a barrage of expletives towards an ambulance handler as she attempted to take important details about where to send the emergency crew.The astonishing call in which he repeatedly used abusive language is being used by the East of England ambulance service to highlight the "sad reality" that staff regularly have to cope with.In this case, the caller swore at a call handler 15 times in four minutes. He had called about a genuine medical emergency,...